Please read all the Terms and Conditions (T&Cs) 

These are the terms and conditions of our agreement which apply to all purchases of products by you from littleun.co.uk and you should read them carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase.

 

Application 

These Terms and Conditions will apply to the purchase of the Goods by you (the Customer or you). Our email address hello@littleun.co.uk; (the Supplier/us).  

 

These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions. Before placing an order on the Website, you will be asked to agree to these Terms and Conditions by clicking on the button marked 'I Accept'. If you do not click on the button, you will not be able to complete your order.

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

You must not transmit any worms or viruses or any code of a destructive nature.

 

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

Interpretation 

Consumer/Customer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession.

 

Contract means the legally-binding agreement between you and us for the supply of the Goods; 

 

Delivery Location means the Customer's premises or other location where the Goods are to be supplied, as set out in the Order by the customer and the customer is responsible for ensuring all delivery location details are correct and accurate and belonging the recipient for whom the order is dedicated, whether that be the customer themselves or a third party chosen on their behalf.

 

Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible far future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored; 

 

Goods means the Goods advertised on the Website that we supply to you of the number and description as set out in the Order; 

 

Order means the Customer's order for the Goods from the Supplier as submitted following the step by step process set out on the Website; 

 

Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website; 

 

Website means our website www.littleun.co.uk on which the Goods are advertised. 

 

Goods 

The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied. 

 

In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate. 

 

Accuracy, Completeness and Timeliness of Information 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

Modifications to the Service and Prices 

Prices for our products are subject to change without notice.

 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

All Goods which appear an the Website are subject to availability. 

 

We can make changes to the Goods which are necessary to comply with any applicable business, Law or safety requirement. We will notify you of these changes. 

 

We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer and that all Goods supplied to you by us are for personal use and not for re-sale.  

 

Personal information 

Your submission of personal information through the store is governed by our Privacy Policy.

 

Basis of sale 

The description of the Goods on the Website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason although we will try to inform you of the reason without delay. 

 

The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly. 

 

A Contract will be formed far the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies an the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (i.e the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but an any event not later than the delivery of any Goods supplied under the Contract. 

 

If you notice that they payment has been processed but no order email has been received, please firstly check your inbox, if within 24 hours you still do not have a copy of the Order Confirmation, please email us on hello@littleun.co.uk so the matter can be investigated. 

 

You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them at your cost. 

 

Conformity 

We have a legal duty to supply the Goods in conformity with the Contract, and will not have conformed if it does not meet the following obligation: 

a. Upon delivery, the Goods be of satisfactory quality; 

b. Be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you made known . (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the Contract; and 

c. Conform to their description 

d. However, it is not a failure to conform if the failure has its origin in your materials/handling. 

 

Price and Payment

The price of the Goods and any additional delivery an other charges are those set out on the Website at the date of the Order or such other price as we may agree in writing. 

 

Prices and charges include UK VAT at the rate applicable at the time of the Order. 

 

You must pay by submitting your credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Goods. 

 

Delivery  

We will deliver the Goods, to the Delivery Location stated in your Order (within locations we currently deliver) by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract was entered into. 

 

In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract as an end if: 

a. we have refused to deliver the Goods, or after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period. 

 

If you treat the Contract at an end to our acknowledgment, we will (in addition to other remedies) promptly return all payments made under the Contract. 

 

If you treated the Contract at an end prior to any deliveries or receipt of Goods, you must reject any Goods that may be delivered thereafter by us in relation to the Order ended, and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods on premise non of the goods have been accepted by you from the courier. 

 

You cannot cancel or reject the Order for some of the Goods without also cancelling or rejecting the Order for the rest of them. 

 

We do not generally deliver to addresses located on 'Islands' (for example Channel Islands, Gibraltar, Sicily etc). If, however, we accept an Order for delivery outside our standard areas of delivery, you may need to pay courier charges, import duties or other taxes, as we will not pay them. 

 

If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable cost of storing or redelivering them.

 

If the Order is to be delivered by your instruction on the Contract to a Commercial Address (by this we mean a non-residential/non-domestic property or as stated as such by our Couriers/Royal Mail as non-domestic/non-residential), we will not accept any liability for any loss or damage suffered to the Goods handled by third parties who have had to accept deliveries on the recipients behalf as part of their security or standard protocols for deliveries. 

 

If the Order has been signed for by a representative of the organisation at which the Goods were ordered to be sent, this completes the transaction between us and you, and we cannot bear any liability for the Goods not reaching the named recipient on the order. It is therefore recommended that orders are sent to addresses where the recipient will be present to take the delivery personally and able to sign for it personally, not at addresses where delivery of Goods are handled by Post Rooms, Reception Desks, Concierges etc. Please therefore check the acceptance of delivery policies at organisations to which you may choose for us to send the Goods. We will always obtain a signature at delivery where the Goods are accepted. 

 

The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

 

Risk and Title 

Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you. 

 

Withdrawal and cancellation 

You can withdraw the Order by informing us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability. Please email us and we will reply within 48 hours, if you have not heard from us within 48 hours please call us in case any correspondence has been lost.

 

You can cancel the Contract except for any Goods which are made to your special requirements (the Returns Right) by informing us no later than 14 calendar days from the day the Contract was entered, if you simply wish to change your mind and without needing to give us a reason, and without liability, except in that case, you must return to any of our business premises the Goods in undamaged condition at your own expense. We will in a timely manner refund to you the price for those Goods which have been paid far in advance using the same payment method at point of checkout after your funds have initially cleared (please note customer payment does not reach our account at point of checkout but can take up to 10working days to reach our bank from your bank), but we can retain any separate delivery charge if you had instructed us to collect the Goods on your behalf in writing and our confirming. This does not affect your rights when the reason far the cancellation is any defective Goods. This Returns Right is different and separate from the Cancellation Rights below. Please also see Damaged/Faulty Goods. 

 

This is a distance contract (as defined below) which has the cancellation rights (Cancellation Rights) set out below. These Cancellation Rights, however, do not apply, to a contract for the following goods (with no others) in the fallowing circumstances: 

a. goods that are made to your specifications or are clearly personalised; 

b. goods which are liable to deteriorate or expire rapidly.

 

Also, the Cancellation Rights for a Contract cease to be available in the following circumstances: 

a. in the case of any sales contract, if the goods become mixed inseparably (according to their nature) with other items after delivery. 

 

Right to cancel 

Subject as stated in these Terms and Conditions, you can cancel this contract with14 days from the date of Contract without needing to give any reason. 

 

The cancellation period will expire after 14 days from the day an which you acquire, or a third party, other than the carrier indicated by you, acquires physical possession of the last of the Goods. In a contract for the supply of Goods over time (i.e subscriptions), the right to cancel will be held days after the first delivery. 

 

To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement setting out your decision (e.g a letter sent by email). You can use the below model cancellation form, but it is not obligatory. In any event, you must be able to show clear evidence of when the cancellation was made and - we will communicate to you an acknowledgement of receipt of such a cancellation within 48hours. If you do not hear from us after 48hours please re-attempt contact.

 

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. 

 

Effects of cancellation

Except as set out above, if you cancel this Contract, we will reimburse to you all payments received from you, however not including the costs of any delivery charges, or import taxes within your country if any were applied, whose refund must be undertaken by the you, the payee (and except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

 

Returning Goods 

If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods (using a tracking method or signature) without delay and an any event not later than 14 days from the day on which you communicate to us your cancellation of this Contract. The deadline is met if you send back the Goods before the period of 14 days has expired. We agree that you will have to bear the cost of returning the Goods. 

 

For the purposes of these Cancellation Rights, these words have the following meanings:

a. distance contract means a contract concluded between a trader and a consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trader and the consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded;

b. sales contract means a contract under which a trader transfers or agrees to transfer the ownership of goods to a consumer and the consumer pays or agrees to pay the price, including any contract that has both goods and services as its object 

 

Damaged/Faulty Goods

If you receive damaged or faulty goods, please notify us immediately via email at hello@littleun.co.uk detailing the issue and providing any images if possible. We will respond to make arrangements to rectify the issue. Please note any defects/issues must be reported to us within 24hours of delivery. 

 

If a return is related to damaged goods received on delivery, we will require information from you and in some cases, images of the Goods at question, but will make reasonable arrangements with you to rectify the matter (e.g arrange for their return/or supply of new versions of the faulty Goods to you by us, at our cost). Any costs borne by you for posting back any faulty items will be reviewed by us upon receipt of the Goods, and refunded if the Goods were indeed deemed faulty and those costs relating to their return are deemed reasonable, and are as what we would pay or cheaper. Please see section on Returning Goods. 

 

Deduction for Goods supplied 

We may make a deduction from the reimbursement for loss in value of any Goods supplied: if the loss is the result of unnecessary handling by you (i.e handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: e.g it goes beyond the sort of handling that might be reasonably allowed in a shop), the items must be a sellable standard as sent. This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss. 

 

Timing of reimbursement
We will make the reimbursement without undue delay.

If no Goods were supplied (not delivered and/or not signed for), we will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Contract on basis funds have already cleared into our account. 

 

Successors and our sub-contractors 

We may use such partners as third party couriers to fulfil the obligations of the Contract (deliveries). 

 

Circumstances beyond the control of either party 

In the event of any failure by a party because of something beyond its reasonable control: 

a. the party will advise the other party as soon as reasonably practicable; and 

b. the party's obligations will be suspended so far as is reasonably, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer's above rights relating to delivery and any right to cancel as set out above and below. 

 

Excluding Liability

The Supplier does not accept liability for (i) any fraudulent act or omission; or (ii) for death or personal injury caused by negligence or breach of the Contract by the Customer. Subject to this, the Supplier is not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (e.g loss of profit) to the Customer's business trade, craft or profession which would not be suffered by a Consumer - because the Supplier believes the Customer is not buying the Goods for its business, trade, craft or profession. 

 

Governing law, jurisdiction and complaints 

The Contract (including any non-contractual matters) is governed by the law of England and Wales. Disputes can be submitted to the courts of England or Wales or, where the Customer lives in Scotland or Northern Ireland, or any other European Country to which we ship, in their respective courts. 

 

We try to avoid any dispute, so we deal with complaints in the following way: Please send an email providing details of the complaint and customer's full contact details and order number to: hello@littleun.co.uk. 

 

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

 

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

 

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

Use Comments, Feedback and Other Submissions 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

Erros, Inaccuracies and Omissions 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

Disclaimer of Warranties, Limitation of Liability 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

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You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

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You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

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In no case shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

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Indemnification 

You agree to indemnify, defend and hold harmless Little'un and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

Severability 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

Termination 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

 

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

Entire Agreement 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

Contact Information 

Questions about the Terms of Service should be sent to us at hello@littleun.co.uk. 

 

Model cancellation Form

To Little'un

Email address: hello@littleun.co.uk 

I/We* hereby give notice that I/We* will cancel my/our* contract of sale of the following goods: 

Ordered on date:

Name of consumer(s): 

Order Number:

Customer Email:

Customer Telephone (including any country code):

Customer Address: 

Reason for return (optional): 

* delete as appropriate

 

T&Cs updated on 5 August 2016. All information is correct to date.